Terms & Conditions

The Night Train

Last updated: [01.03.2026]

1. Nature of Services

The Night Train provides educational and supportive sleep and routine guidance for families.

This service does not provide medical, psychological, or healthcare treatment and does not replace professional medical advice.

Parents/guardians remain responsible for decisions regarding their child’s care.

2. No Guarantee of Results

Sleep and routine outcomes vary depending on factors such as consistency, child temperament, health, and family circumstances.

No specific results are guaranteed.

3. Client Responsibility

Clients agree to actively participate and implement recommended strategies.
Success depends on consistency and parental involvement.

4. Booking & Payment

5. Cancellations & Rescheduling

Sessions may be rescheduled with at least 24 hours’ notice.
Missed appointments or cancellations with less than 24 hours’ notice may not be eligible for refund or rescheduling.

6. Refund Policy

Due to the personalised nature of services:

Refunds are not provided after a session has taken place.
If cancellation occurs more than 24 hours before the session, rescheduling is available.

Digital routine plans are non-refundable once delivered.

7. Digital Delivery

All services are delivered digitally via video consultation and/or email.
No physical products are shipped.

8. Intellectual Property

All routine plans, written materials, and guidance provided remain the intellectual property of The Night Train.

Materials may not be copied, distributed, or shared without written permission.

9. Limitation of Liability

The Night Train shall not be held liable for outcomes resulting from the implementation or non-implementation of provided guidance.

10. Acceptance of Terms

By booking a session, clients confirm that they have read and agree to these Terms & Conditions.